Shipping & Returns
ORDER PROCESSING, DELIVERY AND SHIPPING & HANDLING CHARGES
All orders are processed and shipped on business days only, Monday through Friday, excluding major US holidays. Orders placed on Saturday and Sunday will be processed on the next business day.
Standard Orders: Standard shipping on all US orders. Orders will be processed in 1-2 business days if your order is received by 2:00 pm MST, depending on product availability. Orders received after 2:00 pm MST will be processed on the next business day.
ESTIMATED DELIVERY DATES
We do our best to give you the most accurate delivery time for your packages. For the most up-to-date delivery information once your order has been shipped, please refer to the tracking information included in your shipping confirmation email. Please track your shipments, as Unicorn Tanning is not responsible for lost or stolen packages.
Note: estimated delivery dates apply to in-stock items only and may not be available depending on shipment details. Delivery of out-of-stock items is subject to availability.
In the unlikely event there is a manufacturer defect or any other quality concerns beyond the customer's control, please submit a RMA (Return Merchant Authorization) request within 30 days of delivery to receive a refund or exchange. All returns and exchanges must be authorized through our RMA process. Orders shipped back to us without this will be returned to sender. If you wish to return or exchange unopened products, you can do so for up to 14 days (from delivery) for a full refund or exchange. After 14 days, you will receive store credit. After 30 days, the products are nonrefundable. Unicorn tanning is not responsible for any shipping fees.